Signal Level Report
Goal: find, in bulk, customers with poor optical signal — before they call to complain.
This report (menu Reports → Signal Level) lists CPEs grouped by signal quality, letting you act proactively and by region.
Levels
The report classifies CPEs by quality range (levels like minor / warning / major / LOS, corresponding to Excellent → critical). You can filter by level and by OLT.
From the Dashboard, the Signal Monitoring panel already takes you straight to this report filtered by each range.
How to use it
- Open Reports → Signal Level.
- Filter by the desired OLT and/or level.
- Analyze the results:
- Many poor customers on the same OLT/port → likely an infrastructure problem (splitter/backbone). Escalate to engineering.
- Isolated cases → handle individually as Poor signal or LOS.
Preventive maintenance
Run this report periodically to identify customers in the attention range and act before a failure — reduces support calls and emergency visits.