Duplicate PPPoEs Report
Lists repeated PPPoE usernames. A duplicate PPPoE is critical: two devices with the same login compete for authentication and knock each other's connection down.
Why it matters
If two customers (or two devices of the same customer) use the same PPPoE, the connection becomes unstable — it's a common cause of "drops and reconnects." This report helps you find and fix these conflicts.
How to fix it
- Open Reports → Duplicate PPPoEs.
- Identify the repeated logins.
- Fix it in the ERP/provisioning so each device has its own unique PPPoE.